Refund policy

We want you to love your Auren purchase. If for any reason you're not fully satisfied, contact us within 60 days of delivery and we'll refund 100% of your money — no questions asked.

To start a return or refund, email us at auren.us.contact@gmail.com with your order number and we'll walk you through the next steps.

Refunds are issued to the original payment method and may take 5-10 business days to appear on your statement, depending on your bank.